If you or someone you know has a disability and would like to come to the Riverside Stadium, please contact Liam Hamilton at firstname.lastname@example.org.
The club reserve the right to check a person's eligibility under the Disabled Discrimination Act (DDA). Any supporter wishing to claim a disabled concession must be able to produce either...
*Confirmation of the Middle or Higher rate of Disability Living Allowance
*Confirmation of the Daily Living or Mobility component of Personal Independence Payment
*Confirmation of the Middle or Higher rate of Mobility Allowance
*Confirmation of the Middle or Higher rate of Attendance Allowance
*Confirmation of the Middle or Higher rate of Severe Disablement Allowance
*Registration document which certifies that they are Registered Blind or Partially Sighted
NB: Receipt of a Blue/Orange badge or incapacity benefit will not be considered sufficient proof of disability to enable you to purchase tickets in our disabled enclosures.
The Riverside Stadium has three specific wheelchair enclosures for home supporters on a raised level. These are situated in the West Stand Lower, South West Lower Corner and the South Stand.
There are 22 spaces for wheelchair users and carers in the West Stand Lower, 30 spaces in the South West Lower Corner and 29 spaces in the South Stand.
Visually impaired supporters are able to sit alongside their carers in any part of the stadium, providing the seating is suitable for their specific requirements.
For away supporters, there is wheelchair availability on a raised deck within the visitors section. Again, additional spaces are provided pitchside if needed. These tickets will be forwarded to the opposing team and must be purchased directly though the visiting club.
Wheelchair and carer, along with Visually Impaired tickets, are sold on a two-for-one basis at the standard price for the available stand (carer goes free).
The Riverside Stadium has approximately 190 seasonal Disabled parking spaces, located in all Car Parks around the Stadium.
The cost for a space for the 2016/17 season is £50.
There are five spaces available for visiting Disabled supporters, which can be booked by telephone on 0844 499 1234 (option 2- calls to this number will cost seven pence per-minute plus your provider's access charge)
Subject to availability, there is also general matchday parking which can be purchased for £6 by calling the same number.
However, this is not exclusively Disabled parking so is sold on a first come, first served basis through the ticket office.
MATCHDAY SPECIAL REQUESTS
The club do everything possible to assist those supporters with assistance dogs. Due to the design of the stadium, we are only able to accommodate supporters with assistance dogs on our front row seating.
Please contact our Disabled Liaison Officer, Liam Hamilton, on 0844 499 1234 (calls to this number will cost seven pence per-minute plus your provider's access charge) to make the necessary arrangements.
TEMPORARILY DISABLED SUPPORTERS
Any supporter suffering from a temporary disability (for example, a broken leg), which could affect their ease of access while at the stadium, must contact the ticket office on 0844 499 1234 (option 2- calls to this number will cost seven pence per-minute plus your provider's access charge) before the match so their seats can be relocated to an area which is more accessible to them.
This relocation will be subject to availability, so please contact us at least a week in advance of the match.
Each kiosk has lowered counters to make it easier for wheelchair access. On all raised level wheelchair enclosures there is a waitress service in operation to save you having to venture onto the concourse, which can be extremely populated at and around the half-time interval.
Middlesbrough Football Club
Telephone: 0844 499 1234 (calls to this number will cost seven pence per-minute plus your provider's access charge)
*Middlesbrough Disabled Supporters Association (MDSA) campaigns on behalf of disabled fans and organises trips to most away games.
The group has a very close relationship with the club and meets officials regularly to discuss issues affecting members.