We are working in close collaboration with Middlesbrough Council, key support services, and MFC supporter groups, to deliver this pilot fixture, and would like to thank them all for their support.

Safety is our priority and after consultations with the local authorities and the government we are confident we can re-open to crowds on a matchday in a safe and manageable environment.

Ahead of Saturday's visit we would ask all spectators attending the match to read the matchday information below together with the Spectators Code of Conduct for the 2020/21 season.

You are responsible for deciding whether or not you should attend the match.  

All spectators that enter the stadium acknowledge that the measures and restrictions in place ask for personal responsibility to adhere to the requirements, including social distancing, personal hygiene, testing and reporting health issues and self-isolation and quarantining.

If you are currently required to self-isolate or quarantine under government guidelines, or are displaying any COVID-19 symptoms, you must not attend the match. Equally, if you are pending a coronavirus test, or awaiting test results you should not attend the stadium.

Further guidelines can be found on the government’s website.

Travel

It is important to observe the government guidelines while travelling to and from the stadium.

We recommend that you travel to and from the stadium by car if possible to do so. 

Car Parking 

Spectators, with the exception of hospitality spectators, who arrive by car will be permitted to park in Car Park E, off Dockside Road, free of charge. Access to Car Park E is via The Leeway or Dockside Road.

Entry to Car Park E will be on production of a valid matchday ticket, which must be produced to the steward on the gate to Car Park E, from where you will be directed to park.

Hospitality spectators will park in Car Park B, outside of the West Stand. Access to Car Park B is from Shepherdson Way with the driver, and all passengers, producing confirmation sent to them by Middlesbrough Football Club that they have a valid matchday ticket for this game.

Taxis and vehicles dropping spectators off will not be permitted to access the stadium site.

Walking

There will be three access points to the Riverside Stadium for pedestrians. These will be through the entry points to Car Parks A, B and E.

Spectators who attend the Riverside Stadium on foot, will produce their valid matchday ticket to stewards at the entrances to the above car parks, to confirm they are permitted access to the stadium.

The external perimeter of Car Parks F, A and B, which would ordinarily be open for pedestrian use, will be taped off and stewarded, to prevent unauthorised access to the site.

Arriving at the Stadium

  • You are encouraged to adhere to government guidance in relation to face coverings, particularly when traveling to and from the Riverside, when queuing and when in enclosed or indoor areas at the stadium including hospitality reception areas, concourses and toilets.
  • Hospitality guests must undertake a temperature check on arrival at the stadium.
  • Please ensure you comply with the requests of our safety and stewarding team at all times. They are there for your safety and the safety of those around you. Identifiable social distancing supervisors will be on duty on approach to the stadium should you have any queries or concerns.
  • We will still be required to carry out our usual entry checks ahead of you accessing the turnstile. Again, please comply with our safety and stewarding team’s instructions.
  • Fans who have problems with their matchday tickets should to go to the ticket office to resolve the matter, and not matchday stewards.
  • Please bring only necessary personal items with you and only one small bag that can be stored underneath your seat, if required. There are no bag storage facilities at the stadium, and any bags left outside the stadium will be removed and disposed of.
  • Social distancing measures should be maintained at all times.
  • A one-way system will operate in areas of the stadium including some gangways and vomitories. 
  • You may have to go up the stairs in one gangway to descend in another in order to get to your seat.
  • All end of row seats have been left vacant to create a passing point for supporters to give way when walking up or down steps.
  • Once inside the stadium please make your way to your seats as soon as possible.
  • You must only sit in the seat you have been allocated; there will be empty seats in the areas around you to facilitate social distancing requirements. Please remain in your allocated seat and do not move seats for any reason unless instructed by club staff.   
  • If you do need to leave your seat, wait until the gangway is clear and, if passing any person outside of your social bubble in the seated row, you must turn your back as you pass in order to avoid face to face contact.

MFC Spectators Code Of Conduct 2020/21

Timings

  • The stadium turnstiles will open at 1.30pm. Hospitality guests can arrive from 12 noon. Please be clear on your entry point and arrive in good time to allow for additional entry procedures which will include using hand sanitiser at the turnstiles.
  • We will be running pre-match content on the big screen from 2pm. 
  • Please note the screens in the concourse areas will not be switched on. This is to avoid people from gathering in this area.
  • The stadium will remain open after the final whistle until everyone has safely departed, and we ask that you follow club directions when leaving. Information will provided via the big screen and the PA system.
  • Additional signage will be displayed throughout the stadium.
  • On the final whistle, we request that those supporters located in the upper tiers remain in their seats for a few minutes until those supporters in the lower areas have been able to vacate their seats.

Catering and Kiosks

  • All concourse kiosks will be closed, including the FanZone areas outside the stadium.
  • You are permitted to bring one 500ml bottle of water/soft drink into the stadium.

Toilets 

When using the toilets please use those facilities closest to your allocated seats. Toilet blocks which have separate entry and exit doors will be one-way. Those blocks with only one door will be managed by stewards. At all toilets, please follow the guidance on display, observe social distancing, and use the handwashing and sanitisation facilities available.

MFC Official Shop

The club shop will be open on Saturday between 9am-3pm and briefly after the full-time whistle. Face coverings must be worn on entering the shop we would ask fans to respect social distancing measures when browsing.

Matchday Programme

There will be no printed match programme available for the 2020/21 season. The match programme will be available free to all supporters to read and download here at mfc.co.uk.

MFC Spectators Code Of Conduct 2020/21