The survey will include a variety of questions relating to the matchday experience at the Riverside, including travel to the stadium, purchasing tickets, concourse facilities and goal music.

In order to take part and be in with a chance of winning back the price of your seat for 2019/20, current Season Card holders must be signed up for a free MFC Digital Account.

Sign up for an MFC Digital Account 

Furthermore, to receive the survey link via email, you must be opted in to receive email communication from the club, specifically ‘Ticketing’ or ‘Club Information.’ 

More information on how to ‘opt in’ can be found under the ‘Update Profile’ section of our MFC Digital Account step-by-step guide

Current legislation dictates that legally, the club can only contact supporters who have opted in to receive such communications.

The survey is due to be distributed to all such Season Card holders in mid-June, giving supporters chance to air their views and the club to take on board valuable feedback from our fans.

For further information or assistance in opting in to club communications, please email

You can also link your Season Card to your MFC Digital Account, which is necessary for online ticket purchases including away matches. 

How to link your MFC Digital Account to your Season Card