Findings and action points following our survey of Season Card Holders earlier this year...
We’d like to thank everyone who took the time to respond to our 2019 Season Card Holder survey, which was first distributed back in June.
The survey was sent to all of the 7,206 Season Card Holders who had opted in to receive communications from the club via email. In line with data protection laws, the club are unable to email supporters who have not expressed their permission to do so.
We received a total of 2,640 responses and we’d like to thank those that took the time to do so.
The survey is a vital part of our engagement strategy, covering all the main areas relating to the club. In recent months we have been working hard to address many points raised.
Below you can download a summary of the key issues raised by the Season Card Holders who completed the survey, and the progress made to date by the club in response.